Setting the Standard in Fire / EMS Dispatching

Heartland Communications
Facility Authority

Our Mission is to serve as the vital link between our communities and first responders, ensuring prompt and compassionate delivery of Fire and EMS services during emergencies.

By living our mission, we aim to make our communities safer, healthier, and more resilient by ensuring that help is always just a phone call away when it matters most.

Click the image above to see the Agendas / Minutes from recent and upcoming meetings

News

News
Heartland Staff Receive APCO Awards!
Heartland Staff Receive APCO Awards!

Heartland Dispatchers and Senior GIS receive awards at APCO Banquet.

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Lakeside Station 1 Has New Furry Friend
Lakeside Station 1 Has New Furry Friend

Lakeside Station 1 gets four legged friend to help with mental health and stress in the station.

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Dispatcher Awarded Life Saving Award
Dispatcher Awarded Life Saving Award

Supervisor Shelby Ortmeier Presented with Life Saving Award from San Miguel Fire.

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Heartland Communications is Accepting Applications!
Heartland Communications is Accepting Applications!

Heartland Communication is accepting applications for future Part-Time/Full Time Fire Communications Dispatcher recruitments and we will hold them for one calendar year.

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Calendar

Heartland Communications: Behind the Call

Heartland Communications staff recently worked with the SanteeTV to create the below video. This joint project was put together in effort to educate the public on what happens inside the walls of Heartland Communication’s fire and medical dispatch facility. HCFA is made up of many, diverse, dedicated staff members that work as a team to serve and protect our community.